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Privacy Policy

At Regal Floors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or engage with our services. By using our website, you agree to the terms outlined in this policy.

Privacy Policy - the basics 

1. Information We Collect

We collect personal information that you voluntarily provide when you interact with our website, such as when you:

  • Make a purchase or request a quote.

  • Sign up for our newsletter or promotions.

  • Fill out a contact form or customer survey.

The information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment systems)

We also collect non-personally identifiable information, such as browser type, IP address, and pages viewed, to help improve our website and services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing orders and fulfilling services.

  • Responding to inquiries or providing customer support.

  • Sending promotional emails, newsletters, or offers (only if you’ve opted in).

  • Improving our website and user experience.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

3. How We Protect Your Information

We take the protection of your personal information seriously. Our website uses industry-standard security measures, such as encryption, to ensure your data is transmitted securely. Payment transactions are processed through secure third-party payment systems, and we do not store your credit card details.
While we take every effort to protect your data, please note that no method of online data transmission is 100% secure. We cannot guarantee absolute security, but we will continue to update our practices to ensure your information is protected.

4. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being used, but this may affect your ability to use some features of the website.

5. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please be aware that these websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

6. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Correct or update any inaccurate information.

  • Request the deletion of your personal data (subject to certain legal requirements).

  • Opt out of receiving promotional emails by following the unsubscribe instructions in each email.

If you would like to exercise any of these rights or have concerns about how we handle your data, please contact us at [insert contact email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date at the top.

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